Where we're dispatching right now.
Twelve service zones across Puget Sound. The dispatch board below shows today's average dispatch time, on-call tech count, and same-day availability — sorted fastest first.
- 12 service zones
- 5 named metros
- Bellevue HQ
- I-5 corridor coverage
Coverage gallery — five metro hubs
Seattle (3 sub-zones)
North + Central + South — up to 12 techs same-day. Bridge timing can add variance.
Learn more →Bellevue (HQ)
Fastest dispatch zone. Six techs on call. Crossroads, Newport, Factoria, Somerset, West Bellevue.
Learn more →Kirkland
Houghton, Juanita, Totem Lake. Three techs. Same-day for most calls before noon.
Learn more →Renton
Highlands, Kennydale, Tiffany Park. Three techs. Same-day for most calls before 11am.
Learn more →Tacoma
2-day scheduling standard. Two techs Tacoma-stationed. Same-day available with $89 surcharge.
Learn more →All 12 zones — live dispatch board
| Time | Type | Neighborhood | Tech | Status | ETA |
|---|---|---|---|---|---|
| ~30 min | Service zone | Bellevue (HQ) | 6 on call | Same-day | Dispatch hub off I-90 |
| ~40 min | Service zone | Seattle Central | 5 on call | Same-day | Capitol Hill, Downtown, Madrona |
| ~45 min | Service zone | Seattle North | 4 on call | Same-day | Ballard, Phinney, Greenwood, Greenlake |
| ~50 min | Service zone | Kirkland / Houghton | 3 on call | Same-day | Includes Juanita and Totem Lake |
| ~55 min | Service zone | Seattle South | 3 on call | Same-day | West Seattle bridge can add 15 min |
| ~60 min | Service zone | Renton | 3 on call | Same-day | Highlands, Kennydale, Tiffany Park |
| ~70 min | Service zone | Newcastle / Issaquah | 2 on call | Dispatched | Plateau driveways — flag steep grades |
| ~75 min | Service zone | Redmond / Sammamish | 2 on call | Dispatched | 520 traffic variable 3-7pm |
| ~80 min | Service zone | Kent / Auburn | 2 on call | Dispatched | Valley fog can slow morning drive |
| ~90 min | Service zone | Shoreline / Edmonds | 2 on call | Dispatched | North-edge of service area |
| ~110 min | Service zone | Tacoma | 2 on call | En-route | Routed via I-5 corridor |
| edge | Service zone | Snoqualmie / North Bend | partner | Pending | Routed to trusted foothill partner |
Coverage FAQ
What if my zip is on the edge of two zones?
Call dispatch — we'll route to whichever crew is closer at the time. The named-metro pages are deliberately loose on borders so we can pick the right truck on the day.Do same-day calls cost more?
Same-day is included in Seattle and Bellevue. Tacoma and the outer zones can carry an $89 same-day surcharge depending on dispatch load. We disclose any surcharge before we roll.Why is Snoqualmie listed as 'edge'?
We don't keep a tech east of Issaquah, so for Snoqualmie/North Bend we route to a trusted foothill partner. We coordinate the dispatch and stand behind the work, but the truck won't be ours.